Family owned business since 1989

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Roof Repair Customer Testimonial from Joseph M. in St Charles, MO

In June, 2011, we chose Bone Dry over two other bidders for a roof leak and chimney repair even though they were not the lowest bid.  We did so because of the proposed repair, which we thought was more of a quality and complete repair.  We were very happy with their professionalism and quality of work.  Bone Dry was chosen as a bidder using Angie's List.
In March of 2013, we needed a complete roof due to storm damage.  Because of our past experience with Bone Dry and Ron Russelburg, Gen. Mgr., we only called Bone Dry for a bid.  Again, we were impressed with the proposed quality of their proposal and the professionalism of Ron.  Ron worked with our insurance company adjuster to offer us a fair settlement.  Although we did not have other bids, we did have the agreement of our insurance adjuster that the price was reasonable.  Ron offered other upgrade options for our consideration without any "salesman" pressure.  We elected some of the upgrades which were in addition to our insurance settlement.
We had phone contact with Rich Kiel, a management employee, to set and confirm the installation date.  The Bone Dry crew showed up right on schedule and completed the job in one full day.  Rich Kiel was here at the start and finish of the job.  Another gentleman, from the HQ office in Indianapolis, also was here to get the job started.  In addition, another "Rich" (can't remember the last name) was the Job Foreman and was here all day with the crew.  All three went over the job with us as the crew got ready to go, just to make sure everyone understood the task.  We were pretty impressed.  All were professional, friendly, and eager to please.
"Rich", the Job Foreman, answered our questions all day long and consulted with us when needed.  He was a terrific guy to work with.  As darkness started to fall, the crew wrapped up, cleaned up, and had provided an overall quality job.  We were very pleased.
This past Friday, Ron and one of his guys stopped by for a Quality check to make sure our roof had no problem areas.  We were pleasantly surprised that a company would even do that.   There were no issues and it was comforting to know that this company cares enough to followup on their work 2 years later.  Ron remembered all the details of the work that had been done.  What a refreshing guy to deal with.  We will definitely use Bone Dry for any work they do versus our needs in the future.
Joe and Donna McClary
- Joseph M. of St Charles, MO
Tuesday, May 17th
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IllinoisMissouri Our Locations:

Bone Dry Roofing
11368 Dorsett Rd
Maryland Heights, MO 63043
1-636-489-3003
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